CALAMEO Mag #6 - November 2020

Read the publication

#6 mag THE WORK ISSUE How the online office is changing everything NEWS NOVEMBER 2020 STATISTICS & MORE 1

TRY ALL OUR FEATURES FOR 14 DAYS START YOUR FREE TRIAL 2

WORKING TOWARD TOMORROW As 2020 comes to a close and we get ready for the new year, it’s a bigger job than usual to stop and reflect on what comes next. Few people anticipated the lockdowns, Zoom wed- dings and hand sanitizer shortages that have defined 2020. And due to the huge changes impacting the world, making predictions for 2021 is risky business. CALAMÉO MAG But there’s one area where we are starting to Director: Jean-Olivier de Bérard see into the future: work. In this special Work is- Editor in chief: Bridget Behrmann Assistant editor: Chloé Jouanne sue of CALAMEO Magazine, we explore how the Design: Ana Beatriz Avolio ways people work have already transformed in Cover image: Pacific Office Interiors 2020 and what those trends mean going for- ward. Plus, we dig into Stats, Tips and more for everyone working from home—or shopping from home. This year, we’ve been delighted to bring you two new issues of CALAMEO Magazine. We hope that you enjoy getting to know our team, keeping up with our news and taking a look at key ideas. For next year, we’re already thinking big. Watch this space for great new features and even more interactive content, coming soon. HAPPY READING! 3

CONTENTS 5 STATS Shopping from home 6 NEWS 8 HIGHLIGHTS Work in progress 15 INTERVIEW 16 TIPS Power Player 18 TEAM PICKS Off the clock lifeforstock 19 FUN FACT o vi lu De s le 4 ar Ch

75% AMERICANS HAVE TESTED NEW SHOPPING BEHAVIORS McKinsey 63% GLOBAL CONSUMERS +5800% BUYING GROCERIES UK OVERALL ONLINE MORE HOME EXERCISE OFTEN EQUIPMENT PWC SALES Yahoo! Finance 7X PRINTERS PURCHASED IN FRANCE DURING THE SPRING Rakuten SHOPPING FROM HOME While the COVID-19 pandemic unfolded, people around the world adopted new ways to work, connect and—you guessed it—shop. We found the key stats that show how working from home has helped to shape sales trends over the past six months. Settle in and browse these numbers! 5 Zuzana

NEWS Chapman Chow "MÉTRO, BOULOT, DODO" Subway, work, bedtime: the unofficial slogan of life in Paris looked a little different this year. Has your work routine changed in 2020? Tell us about it on Twitter @calameo 6

WELCOME NEW PUBLISHERS We’re delighted that Cambridge University Press Education, Conexão News and Cité de l’architecture et du patrimoine have joined the Calaméo community. Bienvenue ! Patrick Perkins David Pisnoy FROM THE BLOG COMING SOON If you have important content to Up next from Calaméo: share online, then you need a digital a whole new look for our publishing strategy. Get started with publication viewer. Stay tuned our simple checklist. for more details! Learn more 7

HIGHLIGHTS WORK IN PROGRESS

Before spring 2020, lots of people wondered what going to work would look like in the future. Would workers jump into hover cars and fly to their jobs every day, Jetsons-style? Would automation make it possible to work for just a few hours a week? Would new online technologies mean more and more people choosing to work from home? Then, the COVID-19 pandemic struck across the world. With populations from Melbourne to Mexico City on lockdown, millions of people found their ways of working transformed overnight. Offices, shops, restaurants and schools closed their doors. For many, work needed to be done from home; for others, work needed to adapt to new, fast-evolving conditions. Although most lockdowns have ended, the huge changes to the way we work did not disappear. Instead, work continues to change—month to month, week to week and even day by day. As S... governments, businesses and individual people adjust to COVID-19, the future of work has never looked so uncertain. Or so close. Read on for the key takeaways about what may be coming next.

HIGHLIGHTS Lorem ipsum 90% OF OFFICE WORKERS DON’T EXPECT TO GO BACK TO THEIR DESKS FULL TIME.

GOING ONLINE In the mid-1970s, a big, buzzy idea about the future of work emerged called the paperless office. At the time, an office without paper would have sounded ridiculous. For example, the typical office relied on paper memos, reports, forms, orders, invoices, bills, receipts and correspondence. Add in photocopies and that’s quite a mountain of paperwork! But personal computers were just beginning to arrive in business settings and over the next decades, electronic files, documents and mail followed. The long shift toward a paperless office went into overdrive in 2020 as workers went into lockdown. Suddenly, the office needed to be not only online office, remote work seems likely paperless, but also entirely online. And to extend into 2021 and beyond. In the though the concept of remote work United States alone, almost half of all has become more accepted in recent workers were still doing some of their years, few businesses were completely job at home by the end of the summer; prepared for it. As a result, the demand one in four were fully remote. Recent for new solutions has exploded. surveys suggest that over 90% of office Videoconferencing, digital publishing workers don’t expect to go back to their and remote management tools help desks full time. Plus, the online office recreate the office online so that has offered unexpected benefits beyond employees can log on, stay connected safety and flexibility. With no commutes, and work safely from home. people have saved billions of hours of Despite an often abrupt move to the time and decreased pollution. 11

HIGHLIGHTS COMMUNICATING CHANGE However, offices aren’t the only workplaces that have undergone dramatic changes in 2020. Half of the workforce leaves home to do their jobs, a figure that includes the category of essential workers. From doctors and nurses to farmers and grocery staff, most people have had little to no options for working from home. In order to protect workers on-site, all types of employers needed to react fast. New policies boosted sanitation standards, limited capacity, encouraged social unable to welcome customers published distancing and required masks. take-out menus on the Internet and And throughout the year, businesses stores focused on improving ecommerce have often had to modify those policies channels. On the other hand, some as the pandemic progressed. Due to the traditionally in-person activites went evolving situation, clear communication totally virtual. Museums, conferences has become more important than ever. and events took advantage of video and First, employers must keep workers interactive media to create new kinds of informed about protective measures and experiences online. rules to ensure everyone’s safety. Next, businesses must let customers know FINDING BALANCE what actions they are taking and what to Amid the pandemic, workers have been expect in store. Email, online employee confronted with lots of new experiences— handbooks and digital customer guides and not all are as fun as a virtual dance are essential ways to communicate this party. Some must cope with strict and information quickly and clearly. at times challenging safety protocols. In fact, lockdowns and limited capacity Others have been isolated by working led to more use of online tools in from home alone for months. In almost “offline” fields like hospitality. While the every situation, workers face the danger Internet is already big business, there’s of burnout. The pressure of such major room to grow. For instance, restaurants changes to daily life can cause stress, 12

BUSINESSES NEED TO CONSIDER THE BEST WAYS TO KEEP WORKERS ENGAGED, IN TOUCH AND FOCUSED ON THE FUTURE. 13

HIGHLIGHTS anxiety and depression. Looking ahead, staying power and which will fade with balancing new habits with long-term time. But no matter what happens to needs will be key to the future of work. the water cooler, one smart bet is on the Now, people are reviewing how work importance of staying connected. will fit into their living spaces and their That’s because everyone agrees lifestyles. In many places, workers are that relationships matter at work. moving away from cities to find more People will always need to know their nature and bigger homes. They’re coworkers, understand the culture planting windowsill gardens, setting up of their organization and meet with home offices and creating community their managers. In 2020, workers have services with colleagues and neighbors. tested out an unprecedented range of It’s too early to tell which trends have solutions for getting their jobs done in difficult circumstances. As businesses begin to make choices about the path forward, they also need to consider the best ways to keep workers engaged, in touch and focused on the future. CONCLUSION In conclusion, you might need a crystal ball to know exactly who will still be working remotely six months from now or where masks will be required. However, you can be sure that work is changing. More flexible, more transparent and more digital work is likely to be a lasting legacy of the COVID-19 pandemic. And as for flying cars? Maybe in 2040—or sooner than you think.

Curious about the people behind Calaméo? We’re mixing up our team interviews so you can get to know us even better with a few quick Q&As: What was your first paying job? BEATRIZ - Sales assistant in a shop. ALEXANDRE - Truck mechanic. JONATHAN - Cashier at McDonald’s. BEATRIZ AVOLIO What’s the most exciting part of your job? BEATRIZ - I love learning about the people I design for Product Designer to create a product that makes their life easier. ALEXANDRE - Setting up Calaméo for customers who have a specific requirement or challenge. JONATHAN - Creating new work processes and optimizing existing ones. Are you a coffee or tea person? BEATRIZ - I’m definitely a coffee person. ALEXANDRE VERRET ALEXANDRE - Starbucks’ Caffè Latte and Double Business Developer chocolate muffin. JONATHAN - Orange Juice FTW. Can you speak more than one language? BEATRIZ - Portuguese, French and English. ALEXANDRE - French and English. JONATHAN - French, English and Spanish. JONATHAN COMBE What three items would you take with you to a Customer Relationship deserted island? Manager BEATRIZ - A knife, a hammock and a book. ALEXANDRE - My electric guitar, my skis and a sombrero. JONATHAN - A machete, a fishing pole and a basketball. 15

TIPS POWER PLAYER Our professional digital publishing tools include lots of features designed to make your life easier. Check out these quick tips for working even smarter on Calaméo! DETAIL ORIENTED Choose from three ways to zoom: point and click, pinch to zoom and focus zones. Learn more FLEX ROOM Not ready for a year-long commitment? Our monthly plans let you upgrade to fit your needs. Learn more 16

NEED-TO-KNOW Limit team access to specific Folders and publications of your account with User profiles. Learn more SKILL SET Make great interactive publications and save time! Try our Editor’s keyboard shortcuts. Learn more 17

TEAM PICKS OFF THE CLOCK Who better to ask for reading recommendations than our very own team? Since we’re always thinking about digital publishing, we asked around the office for a few favorites. From gaming to travel, check out these team picks! BEATRIZ AVOLIO ALEXANDRE VERRET JONATHAN COMBE Product Designer Business Developer Customer Relationship Manager "All travel “There are tons of “Learn about the publications from great publications history of video games Place des éditeurs about music, like in Retro Gaming and their Lonely "Les légendes de from Editions de la Planet guides." la musique". Music Martinière.” is life!” Share your favorite publications with us on Twitter @calameo 18

FUN FACT AUDIO IS HUGE IN 2020 CALAMÉO USERS ARE LISTENING 270% MORE COMPARED TO 2019 New Africa 19

MAKE OUR VIEWER YOURS. PUBLISH IN WHITE LABEL UPGRADE TO PLATINUM 20